Last updated: May 25, 2026 · Effective: May 25, 2026
Nudge Inc. ("Nudge," "we," "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using Nudge, you agree to the collection and use of information as described here. This policy applies to all users of the Nudge platform, website, and related services.
| Category | Examples | Source |
|---|---|---|
| Account Data | Name, email, password (hashed) | You, at signup |
| Business Profile | Business name, type, tone preference, services | You, during onboarding |
| Usage Data | Replies generated, pages visited, feature usage | Automatically collected |
| Input Content | Customer messages you paste into Nudge | You, during use |
| Payment Data | Billing plan, last 4 digits of card (via Stripe) | Stripe (we don't store raw card data) |
| Device & Log Data | IP address, browser type, OS, timestamps | Automatically collected |
| Cookies | Session tokens, preferences | Automatically set |
We use collected data to:
We do not sell your personal data. We do not use your data to train AI models without explicit consent.
We use the following third-party services that may process your data:
We recommend you avoid entering customer names, sensitive personal information, or confidential business data beyond what is necessary to generate a reply.
We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:
We retain your account data for as long as your account is active. After account deletion, we retain anonymized usage data for analytics and legal compliance for up to 36 months.
Reply history is stored for up to 12 months on paid plans and 30 days on free plans, after which it is automatically purged.
You may request deletion of your data at any time by contacting privacy@nudgeapp.io.
We implement industry-standard security measures including:
No system is 100% secure. In the event of a data breach, we will notify affected users within 72 hours as required by applicable law.
Depending on your location, you may have the following rights:
To exercise any right, email privacy@nudgeapp.io. We respond to verifiable requests within 30 days.
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. See our full Cookie Policy for details on what we set and how to manage them.
Nudge is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification at least 7 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.
Privacy questions or data requests: